Once Upon a Time | Tale 15.
Every piece in the Once Upon a Time series is a singular work of art, crafted from pearls chosen for their extraordinary shapes. These unique treasures are not just jewelry; they are the main character of their own fairy tale, each telling a story through their rare and natural forms.
Designed to stand at the heart of their own narrative, these pearls defy convention, curved, elongated, sculpted by nature itself. No two are alike, making each creation an irreplaceable keepsake. Whether bold or delicate, each piece carries the magic of its one-of-a-kind beauty, waiting to become part of your own story.
Complete the look
MATERIALS
Care
Delivery times
Each piece is carefully prepared in Montréal within 3–4 business days. Estimated delivery times after dispatch:
| Region | Standard | Express |
|---|---|---|
| Canada | 2–7 days | — |
| United States | 5–8 days | 1–2 days |
| Europe and UK | 7–11 days | 1–3 days |
| Asia-Pacific and Australia | 7–13 days | 2–4 days |
| Latin America | 10–11 days | 2–5 days |
| Middle East | 11–15 days | 2–5 days |
| Other destinations | 10–18 days | 2–5 days |
Standard: Canada Post · Express: DHL Express. Business days, from dispatch.
These timelines are estimates. Customs clearance, weather, peak seasons and public holidays can occasionally extend your piece’s journey. Thank you for your patience, it’s worth the wait.
Shipping & returns
Shipping
- All orders ship from Canada and are processed within 3–4 business days.
- You’ll receive a confirmation email with your tracking number once your order ships.
- Duties and import taxes are calculated and collected at checkout, so there is nothing more to pay on delivery.
Returns
- Return requests must be made within 14 days of delivery by contacting our customer support team.
- Full-price items purchased without a discount code may be refunded. Other eligible returns may receive store credit.
- Items purchased on sale, during a promotion or with a discount code are final sale.
- Items must be unworn, neatly folded, in their original packaging with all tags attached, and free from makeup, lotion, perfume or any signs of wear.
- Swim bottoms must be returned with the hygiene protection fully intact.
- Return shipping costs are the customer’s responsibility.
- Received a defective or damaged item? Contact us as soon as possible with photos.
- Refused or unclaimed packages are subject to a $20 CAD restocking fee plus any related charges. Original shipping is non-refundable.